Monthly Archives: December 2011

Tools don’t make the writer

Twice last week I read blogs and forum discussions involving writers judging other writers by what tools they use.

According to a blogger who writes fiction, you aren’t a real writer if you don’t carry a moleskin notebook and fancy pen with you everywhere. And according to a professional writer in a forum discussion, you aren’t a real technical writer if you use, and especially if you prefer, the most commonly used word processing program rather than the program currently favored by the DOD.

I have carried a moleskin notebook in my past and remember how richly appealing they are to hold and scribble thoughts in. But my notes and writing fragments are just as valuable captured electronically using Evernote on my smart phone. That frees me from lugging around a bag big enough for a moleskin and continually fishing in it for my favorite pen.

I have used several different programs to develop manuals, procedures and instructions, and I enjoy learning new ones whenever possible. But I find that each has its pros and cons and believe that the perfect technical writing software has yet to be designed. I therefore prefer the tool requested or required by the employer or client because that is the tool that enables me to get the job done.

It is beyond my expertise to explain why some writers develop a tool obsession, or why so many humans in general feel they have to put others down to build themselves up. But both are a waste of time and talent.

Writers are writers because of the content they produce, not the tool they use to capture, display or distribute it.

Go forth and write something worth reading.

Men On Bikes Talk To Me

“Don’t scare him,” the man said, quickly walking his bike toward me. “Rescue is on the way.”

Pelican under Jax Beach Pier

“Him” was a pelican meandering between the pillars of the Jacksonville Pier at the water’s edge. Intermittently he would swim a few feet when the ocean lapped up around him and then return to walking as the water line receded. Several pictures of the pelican were already on my iPhone before the man on the bike warned me to stop.

He wasn’t the first stranger to approach me on the beach. Walking a few miles up and down the coast several times each week puts me in the path of interesting, and sometimes weird, individuals.

Most who stop me as I pass them they want me to take their picture with the ocean behind them. One asked me if it was wrong to take home a shell that still had a creature inside it. Another made a beeline for me so fast that I instinctively took up a defensive posture just as he asked me what a “guy has to do to find a shark tooth around here?!”

Although few are creepy like shark tooth man, I tend to keep my distance and maintain my pace as I pass people. I have my walk to get in and they have their lives that don’t need to include me.

The pelican protector wasn’t creepy but seemed intent on talking to me, so I paused my walk long enough to learn that the pelican had oil on his wings and his protector’s name was Ray. Ray also told me that since the pelican couldn’t fly and therefore couldn’t eat enough on his own, the fishermen on the pier above had been throwing down bait to the bird.

Half an hour later as I made my way back down the coast I found Ray still straddling his bike and keeping watching over the pelican, warning walkers and surfers alike to give the bird space. With his right arm was in a cast, resting on the handlebars, Ray took up our conversation where we’d left off earlier, schooling me on normal pelican behavior and the work of the bird sanctuary to the north that would be picking up the pelican and returning it to health.

As a former surfer and longtime local, Ray knew a more than a little about all things Jax and was eager to share that knowledge. When I told him I was new to the area he launched into a list of parks and beaches I should visit, complete with driving instructions and landmarks to look for along the way. Ray also told me which local bars were the ones to frequent and where I could play a game of pool for a quarter.

I am extra appreciative for that last tip and plan to check it out soon.

I had to leave before the pelican was rescued but trust that Ray made sure everything worked out for the best. I didn’t realize that Ray and the pelican were part a theme week until my next walk, when I was once again stopped by a man on a bike.

This time I was walking with my husband. We were on the return lap, approaching the ocean rescue station, when I saw a man on a bike enter the beach and stop to take in the view. He was wearing a helmet and straddling a significantly upscale bicycle with a small, single-wheel trailer packed full of what looked like spare clothing, bedding and supplies.

“Excuse me,” man on a bike #2 said as soon as I was within hearing range.

“Whatcha need?” I thought maybe he was lost and wanted directions.

Man on a bike #2 knew exactly where he was and what he wanted was to have his picture taken with his front wheel in the ocean. My husband stepped up to oblige, patiently following the man’s instructions regarding the angle and counting to three so that he could pose and flash a peace sign alongside his wide smile.

We quickly learned that man on a bike #2 had just then completed a coast to coast bicycle trek. In 75 days he had traveled from Los Angeles to Jax! We were the first to congratulate him and he was still smiling as we wished him well and left him there to enjoy his moment. We forgot to ask his name, however, so he remains man on a bike #2 for all eternity unless, by chance and internet, he is identified.

In two days I had talked to two men who at first appeared to be striking opposites–the local ocean wildlife guru and the L.A. visitor whose only interest in our beach was getting his tire in the water to symbolize the finish line for a personal journey. What they had in common, besides their mode of transportation, was a unique perspective of our surroundings and a drive to share that perspective with anyone and everyone crossing their path.

Isn’t that a good description of a writer?

From those encounters I take away a gentle reminder to be tiny bit more open to strangers I pass in the sand, on the off chance that they have something unique to tell me. I am also now affectionately referring to the past seven days as Men On Bikes Talk To Me week.

Out of office reply

I haven’t been to my office in several days and I am therefore suffering from a terrible case of beach withdrawal. Wind, rain, and a cold have converged to create the perfect storm to keep me at home and, unfortunately, sedentary, since the beach is also my gym.

I have been combating withdrawal by sorting through the pictures I took last week and, just on the off chance that you are suffering from beach withdrawal too, I thought I would share a few…

Jacksonville Beach Pier

The is my usual view of the pier at Jax Beach as I walk under it. The pier attracts fishermen and people who want a long range view of the ocean and the beach. It also attracts waves, apparently, since most of the surfers congregate on either side of it.

Jax Beach

Some days the beach is extra sparkly. Those are beautiful and inspiring days.

Jax Beach

As the tide goes out, my work space expands considerably. This does not necessarily mean that I get more done, however. A bigger office isn’t always better?

In the interest of getting more done, this will have to do for a beach fix. I may be out of the office today but I still have to work.

 

In a timely manner, the sequel

Right after posting yesterday’s blog entry, as I was making my rounds through business article sites, I found two articles talking about the persistent problem of poor business writing.

The first, from Forbes, reminds us that words matter. The second, from a website for HR personnel, focuses on workers feeling that their colleagues don’t communicate well.

Although these articles vary in perspective, they have a couple of things in common. One is the overuse and misuse of the word “cascade” in the business world. And two, that there definitely is a problem.

I wrote yesterday that poor business writing was so common that it rarely prompted comment anymore. I am happy to be wrong about that!

In a timely manner?

In my former career lives I have been a newspaper reporter, editor, and publisher. From my earliest reporter days I learned that a deadline is just what it says, the line you must not cross or you’ll be dead.

As a reporter you’ll be figuratively dead. As an editor it gets more serious and as a publisher, missing deadlines means missing the checks from all those advertisers or readers, and therefore, being career dead.

The definition of deadline, per Dictionary.com, is “the time by which something must be finished or submitted; the latest time for finishing something…”

MUST be finished. The LATEST time for finishing.

Why am I harping on something so basic? Because it apparently isn’t basic.

I cruise online job postings each morning, not because I am looking but because I like to keep up with the terminology used when hiring others who do what I do. This is usually a rather sleepy task that doesn’t require a lot of thought on my part and therefore goes well with my first dose of caffeine for the day. But this morning was different.

This morning I read something that set off my inner Grammar Queen and woke up my former journalistic self.

In a posting for a Documentation Consultant, under the heading “Desired skills we seek” was this…

Ability to meet deadlines in a timely manner

Are they being redundant? Judging by the heading, that was my first guess, given that “desired skills” implies they are the skills the company is seeking, rendering “we seek” useless extra.

Or are they truly unaware that a deadline is a firm, unwavering thing? Adding “in a timely manner” implies that deadline in that company means suggested completion date. It’s now a wish list. A plea?

Poor writing leads to confusion, questions, and, in my home, an early morning rant about the lack of knowledge and professionalism in the business world. Of course, it’s nothing new. Grammatical errors, jargon, and business-speak litter not just job postings but also business web pages, corporate publications and now social media. It’s so commonplace that it rarely draws comment anymore.

But that doesn’t mean that readers and consumers of their information don’t notice the apparent disregard for professional writing and clear communication. It’s difficult to quantify how that affects business. Do companies lose sales? Potential employees?

I think they do.

That’s why companies should hire professional writers.